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Eye health tips from the experts
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Read More: Scope Unveils A New Look For Hycosan & OptaseScope Unveils A New Look For Hycosan & Optase
Dear Valued Customer, We are delighted to announce the launch of a new pack design…
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Frequently Asked Questions
Using products, delivery and returns
Wash your hands, tilt your head back and pull down the lower lid. Use the How to use your product section on this page for the demonstration, the written steps and the digital leaflet for the product you have.
We aim to dispatch orders within one working day. Allow 3 to 5 working days from the order confirmation for delivery. The options for your address are shown at checkout.
Unopened products in their original packaging can be returned within 7 days. Tell us about a faulty or incorrect item within 5 working days of delivery, by emailing retailsales@scopeeyecare.com. Refunds are made after the goods are received back.
Use Report an adverse event on this page, or contact the team. For an urgent medical concern, contact your clinician or call 111. Do not wait for a reply from us.
Yes. Delivery choices and times depend on the address and are confirmed at checkout.
Search above for a condition, a symptom or a product name. If nothing matches, contact the team and we will point you to the right guidance.
Resources
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